We hope that you are feelin’ yourself in your Thistle and Spire. If you are unsatisfied with your order in any way, we got you (un)covered. You have up to 30 days after delivery to return or exchange your unworn T&S in its original packaging.
We’re proudly partnering with Happy Returns to offer you the most seamless and convenient returns experience. We now have a streamlined, online portal where you can initiate and complete your return. Talk about easy access, right?
All returns will incur a $25 restocking fee. We cannot accept exchanges on Canadian orders at this time.
All returned items must be unworn, unwashed, and free of alterations. Merchandise must have all original tags and packaging including hygiene stickers for panties and bodysuits.
*Please try on your new panties and bodysuits with underwear on.
The original poly mailer you received your order in can be re-used to send your return back. Simply remove the tape on the 2nd adhesive strip and seal.
We only accept items purchased at www.thistleandspire.com
Hosiery, nippies, body chains, and all sale items are final sale and cannot be returned.
Returns that don’t comply with Thistle and Spire's returns policy will not be accepted and will be returned to you.
Have any other questions or concerns? Here’s our contact page.